Overspray Removal Documentation"Claims Management" describes Detail Masters’ detailed way of documenting the assistance we provide insurance companies, self-insured entities or industrial contractors. From the initial assignment of a claim to the successful conclusion of an job, our system is designed to provide comprehensive written documentation for each stage of the assessment, repairing, approval and billing processes.Pricing Proposal
Reference Materials
Cleanability & Pricing Report
Pre-Repair Inspection
Release
Compensation Report
Invoice
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Detail Masters
The pricing proposal describes the services that are included in the cost of repairing the damage, assigns a work order number for reference purposes and explains payment terms. Once the proposal is signed, it authorizes Detail Masters to begin work on the claim.
The reference packet includes Detail Masters’ guarantee for resolving the claim, proof of liability insurance, and letters of reference from past customers.
This report communicates to the customer the cleanability prospects for each type of surface on the vehicle or property. A completed copy is sent to insurance customers to help establish loss reserves. 
The pre-repair inspection documents the condition of the vehicle before the repairing process is started. The signed pre-repair inspection is an acknowledgment of the condition of the vehicle or property and authorizes Detail Masters to begin the repairing process. 
Upon completion of the repairing process, the vehicle or property is presented to its owner for inspection and approval. A release of liability is obtained once the owner has been satisfied. This document also serves as an authorization for direct payment.
The compensation report documents the areas of the vehicle or property that are deemed uncleanable through Detail Masters’ cleaning process. It may also be used to record cash outs to vehicle owners who refuse our services.
Detail Masters’ invoicing system allows for direct billing on a single vehicle or multiple vehicle formats. Each weekly invoice lists the vehicles cleaned during the prior week. Included with the invoice is the original copy of the signed release and pre-repair inspection report.